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Support for Parents and Carers

Accessing support through School

For parents and carers who are in need of additional support, a range of services can be accessed through the Otley, Pool and Bramhope Cluster. These include

  • TAMHS - Targeted Mental Health in Schools. This is counselling for young people.
  • Adult Counselling
  • Parenting Support
  • Intensive Family Support

If you feel that you or your child may benefit from these services, please talk to your child's Year Manager or Mr Wilson, Assistant Headteacher: Learner Support.


Other Sources of Support

You can also access support through the following websites or phone numbers.

Bereavement Support

Cruse: support after the loss of someone close to you. You can call 0844 477 9400 or email from the website

Winston's Wish: support for parents or carers supporting a child who has lost a parent or sibling.

Grief and Loss Service: The Grief and Loss Service is for anyone who is experiencing loss of any kind and the grief and emotional distress that loss may cause. It’s a service which is available to everyone living in West Yorkshire and Harrogate. The service is a free telephone counselling support service that operates 8am-8pm, 7 days a week and includes text and live online chat facilities as well as translation options. The support service is staffed by experienced counsellors who offer information, advice and emotional support, as well as signposting into local place based services for longer term/specific counselling or other support. The West Yorkshire and Harrogate Grief and Loss Support Service can be accessed seven days a week, 8am – 8pm. Call the service on  0808 196 3833, or use text or online live chat at

Child Mental Health and Emotional Wellbeing Support

Mindmate: If you’re a young person, MindMate can help you understand the way you’re feeling and find the right advice and support. If you’re a parent, carer or professional, MindMate can help you support a young person you know.

Domestic Violence

Police District Safeguarding Unit: to talk in confidence to officers who can provide support and practical assistance in cases of domestic abuse. Contact or call 0113 385 9590.

Leeds Women's Aid: provides drop-in support, shared refuge accommodation and more. Visit

Emergency Accommodation and support: out of office hours ring Leeds City Council Emergency out of hours helpline 0113 240 9536.

National Domestic Violence Helpline: call 0808 2000 247 (please note there is a charge for calls to this numbers from mobile phones).

Young people at risk of sexual exploitation

Isis: outreach support for young women at risk of sexual exploitation. Provide information on sexual health, housing, benefits, education, employment and all aspects of safety. Call 0113 243 0036.

Blast: information and support for young men and boys abused through prostitution or at risk. Call 0113 244 4209.

For children and young people

The Hideout: help and support for children and young people who are living with domestic violence. Visit

Childline: call 0800 1111.

The Family Hub Leeds: directory of organisations and services in Leeds for parents, carers, children and young people. Visit

For UK children at risk of Female Genital Mutilation: NSPCC 24 hour helpline for help or support call 0800 028 3550. To report anonymously, email

For Alcohol, Drugs and Substance Abuse

Forward Leeds: a free service offering information, advice, signposting, treatment and support to young people and adults across Leeds. Call 0113 887 2477.