The Student Planner includes a Home/School agreement page called The Charter for Parents, which sets out the expectations for parents and carers and school. You are asked to sign this at the start of each year. A copy is available here.

As a group of over 50 schools across the region, we are committed to listening and engaging positively with our wider community for the benefit of the young people in our care.

As a Red Kite Alliance school, we follow these principles when responding to any issues raised by parents and carers or other members of the wider community:

• To maintain effective working relationships with our community, we ask that all dialogue (both written and verbal) is considerate and respectful.

We understand that some concerns may cause a negative emotional response. We will handle these situations with respect, support and compassion. However, we reserve the right to end any interactions that are abusive or threatening.

• We promise to respond to all complaints within three working days (during term time only).

This response should confirm that your concern has been received and may include a plan to discuss your concern at a scheduled meeting. Please avoid raising concerns via social media as this can complicate matters and make it harder for the school to respond effectively.

• Your concern will be co-ordinated by the most appropriate, available member of staff.

This may not be the specific person for whom you have asked.

• Meetings with staff will only take place when an appointment has been scheduled.

All our staff have responsibilities throughout the school day and are not available on demand.

• School level decisions are made in the best interests of all children and young people.

Some concerns raised will only require minimal discussion as they are decisions that all schools are reasonably and lawfully allowed to make without parent or carer approval.

• Complaints will be managed in line with our Complaints Policy

This policy explains the step-by-step complaints process and a copy is available on the Collaborative Learning Trust website. When a complaint has been through all our levels of response, that signals the end of the process as far as the school is concerned. We ask that our community respect this.

These broad principles have been agreed by Red Kite Alliance Headteachers and Principals.
June 2025

The aim of this section is to share information with parents/ carers on different aspects of life in school. These musings will cover a range of topics and we hope that you will find them interesting, engaging, enlightening, amusing and insightful into a range of areas that impact the day to day running of the school. New blogs will appear throughout the year, with sign posting from the half termly Newsletter. We envisage putting out information on a range of topics such as the Curriculum, Attendance, Transition, Diversity, Vision and Values, School Culture and Sixth form. 

Please click here to read the latest 'Inside Story'.

Each student receives three Progress Reports per year, giving an overview of their attitude to learning, Minimum Estimated Attainment grades (MEAs) and their progress towards those grades.

Parents and Carers are invited to a Progress Evening once a year and book a series of short appointments with individual teachers. This is a valuable opportunity to discuss the progress your child is making, ask questions about the curriculum and discover how you can help the learning process.

If you are concerned about your child's progress at any point in the year, you can contact your child's Progress Leader. Their contact details are available in the relevant Key Stage Section of our website

Once a year, we hold a “Parent and Carer Consultation Evening” (PCC) to seek your views on a specific aspect of the school’s work.

Further details are given in the Headteacher’s half-termly Newsletter, which is sent home to parents and carers in the final week of each half term. For clarity, PCC Evenings are not Parents' Evenings where parents and carers meet individual teachers with their child to discuss progress.

Parents and carers can give their views of Prince Henry's at any time of the school year and at the time of a school inspection using an online questionnaire called Parent View.

When we are notified of our next Ofsted inspection, parents will be invited to give their views about the school to inspectors using the Parent View online facility as this has replaced Ofsted’s paper questionnaire. Please make sure we have your most up-to-date contact details.

Please register with an email address and a password at https://parentview.ofsted.gov.uk/. Once your login has been activated, it only takes a few minutes to complete answers to 12 short questions about aspects such as bullying, the quality of teaching, level of homework, etc.

Your views are important in helping inspectors make a decision about Prince Henry's, and to help us know what is going well and what could be improved.

If you do not have a computer or an email address or if you would like help to use Parent View, please come into school and ask at Reception.

We ask you to complete a questionnaire about the school at least once every two years. We also monitor the Ofsted questionnaire, Parent View. Parents and carers can give their views of Prince Henry's at any time of the school year and at the time of a school inspection using this online questionnaire. Parent View has its own page on our website here.

Once a term, we hold Open Access evenings, where a member of our Senior Leadership Team is available to answer questions from Parents and Carers. No appointment is necessary for these evenings and any question can be raised.